Refund Policy
AnalyticalMind.ai – Refund Policy
Last Updated: April 15, 2025
This Refund Policy explains how Artificially Educated Ltd ("we," "us," or "our") handles refunds for subscriptions and services purchased on AnalyticalMind.ai. By using our services, you agree to the terms of this policy.
Subscription Refunds
We offer a 14-day money-back guarantee on all subscription plans purchased through AnalyticalMind.ai. If you are not satisfied with your subscription for any reason, you may request a full refund within 14 calendar days from the date of purchase. No questions will be asked, and the refund will be processed promptly.
This refund period allows you sufficient time to explore our platform, access our study materials, and determine if our services meet your educational needs.
How to Request a Refund
To request a refund, please email us at support@analyticalmind.ai with the subject line "Refund Request" and include the following information:
- Your full name
- Email address associated with your account
- Date of purchase
- Subscription plan purchased
Our support team will process your refund request within 2-3 business days. Once approved, please allow 5-10 business days for the refund to appear on your original payment method, depending on your financial institution's processing times.
Refund Processing
All refunds will be issued to the original payment method used for the purchase. We cannot process refunds to different payment methods or accounts.
For credit or debit card payments, refunds typically appear on your statement within 5-10 business days, though some financial institutions may take longer to process the refund.
Refund Eligibility Limitations
While we strive to honor all refund requests within the 14-day period, please note the following limitations:
- Refund requests submitted after the 14-day period has expired may not be eligible for a full refund.
- If there is evidence of excessive usage (such as using large amounts of AI requests not for studying or attempting to extract substantial portions of our materials), we reserve the right to review the refund request on a case-by-case basis.
Subscription Cancellation vs. Refund
Canceling your subscription and requesting a refund are two separate actions:
- Cancellation: When you cancel a subscription, you stop future recurring payments.
- Refund: When you request a refund within the 14-day period, we will refund your payment and your access to premium features will end upon processing of the refund.
If you wish to cancel your subscription without requesting a refund, you can do so at any time through your account settings or by contacting our support team.
Changes to this Policy
We reserve the right to modify this Refund Policy at any time. If we make material changes, we will notify users through a notice on our website or by other appropriate means. The "Last Updated" date at the top of this policy will indicate when the most recent revisions were made.
Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
Contact Us
If you have any questions about our Refund Policy, please contact us at: